Our Frequently Asked Questions for the Gold Coast School Holidays may help you with any questions you may have about The Big Wedgie! If you cannot find the answer to your question, get in touch via our contact us page!
WHEN WILL THE BIG WEDGIE BE OPEN?
The Big Wedgie returns for the spring Gold Coast school holidays from 21st September 'til 13th October! We'll also be back for the summer Gold Coast school holidays from 7th December 'til 27th January! We'll be open every day - and we will be announcing our opening hours for the Gold Coast school holidays soon! Please click here to keep updated with The Big Wedgie's opening hours...
DO I NEED TO BOOK?
There's no need to book at The Big Wedgie! We make Gold Coast school holidays easy - simply come at a time that works best for you. Any ticket that has been pre-purchased online can be used any day during the season in which you purchased that ticket - so if your plans change, that's no problem as you can always come and use your online ticket another day!
If coming to our Gold Coast location with a group of 10+ people, we can create a custom booking for you and even offer you a special discount! Please click here to request a group booking at The Big Wedgie Gold Coast.
WHERE IS THE BIG WEDGIE LOCATED?
These Gold Coast school holidays, The Big Wedgie can be found on the Southern Lawn of the Broadwater Parklands! Our street address is Marine Parade, Southport - and we're located right near the Maddie and Mike sculptures and across the road from the Australian Fair Shopping Centre. You can't miss us! Click here for directions to our Gold Coast location.
WHERE CAN I BUY TICKETS?
Tickets are available to purchase on site at the ticket booth (cash and EFTPOS accepted). They can also be pre-purchased online - with some awesome Online Specials and Discount Codes available! Please click here to buy online.
WHAT ARE THE RULES WHEN RIDING THE SLIDES?
Each Big Wedgie slide has it's own individual rules to keep everybody safe! At a glance, these include...
- The Little Wedgie:
Min Height 0.8m, Max Weight 40kg, Age Guideline 3-5 years
- The Just Right Wedgie:
Min Height 0.8m, Max Weight 60kg, Age Guideline 5-8 years
- The Big Wedgie:
Min Height 1.2m, Max Weight 110kg, Age Guideline 7+ years (suitable for adults)
- The Big Chucka:
Min Height 1.4m, Max Weight 110kg, Age Guideline 10+ years (suitable for adults)
IS THERE AN ENTRY FEE TO THE BIG WEDGIE?
Great news - there’s no entry fee! You simply pay for the number of slides or total time that’s right for you! That means that there’s absolutely no cost to those who just want to sit and watch.
HOW DO I GET TO THE BIG WEDGIE?
It's easy to get to The Big Wedgie Gold Coast - you can't miss us!
- If driving, head to Marine Parade/Gold Coast Highway, near the corner of Ada Bell Way and directly opposite Carey Park! Click here for driving directions.
- If catching the tram, head to the Broadwater Parklands Southport Station! Trams can be accessed easily from Broadbeach, Helensvale and Surfers Paradise station. Click here for all tram routes.
- If catching the bus, head to the Southport Bus Station! Buses can be easily accessed en route to Australia Fair Shopping Centre, and from Surfers Paradise, Pacific Fair, Harbour Town and SeaWorld. Click here for all bus routes.
WHERE DO I PARK?
Our Gold Coast location has a free car park, conveniently located near the Broadwater Parklands Southern Lawn off of Marine Parade! It's directly next to the entry to The Big Wedgie these school holidays. Plus, there's plenty of extra parking nearby, including throughout Carey Park - bonus!
CAN I TAKE MY CAMERA OR GOPRO ON THE BIG WEDGIE?
Handheld GoPros, smart phones and cameras are totally welcome on The Big Wedgie - so you can capture the ride! For your safety and for the safety of others, we don’t allow any add-on accessories, including body attachments and selfie sticks.
HOW DO I DETERMINE WHICH SLIDE IS BEST FOR ME?
We have heaps of awesome waterslides and there’s sure to be one that’s perfect for every age and thrill level! Please click here to see our slides and rules. If you're still unsure about choosing a slide, we recommend having a look at all the slides when you arrive! (Rather than pre-purchasing online.)
HOW MANY SLIDES DO YOU GET IN AN HOUR?
The Big Wedgie slide is a 4-lane racer - so the lines move very quickly! On average, each slider goes down The Big Wedgie once every 5-7 minutes, depending on how busy we are and how quickly they can get up the stairs. For those who move extra fast, they can enjoy up to 20-25 slides on The Big Wedgie in an hour!
DO I HAVE TO BE WEARING BATHERS TO RIDE THE BIG WEDGIE?
Yes please! Wearing bathers or similar is required when riding The Big Wedgie. No sharp objects are permitted on the slides, including jewellery, watches and sunglasses - so please take these off before riding any of the slides.
IS THERE FOOD AND DRINKS AVAILABLE NEAR THE BIG WEDGIE?
Absolutely! Enjoy a range of cold drinks, yummy snacks and ice creams. Just head up to the ticket booth to see all of our refreshing options!
IS THERE AN AREA TO JUST SIT AND WATCH?
We have plenty of tables and chairs available next to The Big Wedgie and surrounding each slide for you to sit and watch!
CAN MY CHILD AND I GO DOWN ANY OF THE SLIDES TOGETHER?
All of our slides are for single sliders only. This ensures that you, your child and all other sliders are safe when at our Gold Coast school holiday events! But don’t worry - you can always clearly watch your child as they go down the slide - and there is a slide perfect for everyone! Please click here to see detailed rules for weight restrictions.
DO YOU ACCEPT CARER OR COMPANION CARDS?
We assess sliders with special needs on a case-by-case basis, depending on their condition. Our safety guidelines specify 1 person on the stairs at a time; however, in some cases you can offer assistance for the stairs. All slides are 1 person at a time. This event is not suitable for any person who cannot slide down by themselves. Carer and companion cards are accepted for entry onto the site and assistance up the stairs, though if sliding an additional ticket needs to be purchased.
CAN I ORGANISE A SPECIAL EVENT OR LARGE BOOKING?
You sure can! The Big Wedgie offers awesome group booking deals for large groups on the Gold Coast - including schools, OSHCs, sporting clubs and birthday parties! Please click here to get in touch for pricing. All Big Wedgie slides are also available to hire for special events, such as family fun days, school carnivals, fundraisers, council events and so much more! Please click here to enquire about hiring The Big Wedgie for your event.
WHAT HAPPENS IF I CAN'T FIND MY ONLINE TICKETS?
That's OK - we can help you with that! All online tickets are emailed directly to your inbox within minutes of your online purchase (these are never posted out). If you haven't received your tickets, please check your spam or junk folder, as they may have been sent there by accident. Still can't find your tickets? Please click here to contact our friendly team!
WHAT IS THE EXCHANGES AND REFUNDS POLICY?
When purchasing tickets to our Gold Coast school holidays event, please choose carefully as our standard policy states that tickets cannot be exchanged or refunded. (Special circumstances may apply, to be determined by The Big Wedgie management.) Please click here to view our full terms and conditions, exchanges and refunds policy.
HOW CAN I WORK FOR TEAM WEDGIE!?
Want to join Team Wedgie? We’re on the look-out for seasonal staff to join our team these Gold Coast school holidays! If you’re perfect for our team, please click here to send us your expression of interest.