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Terms and Conditions

Rules

Every slide at The Big Wedgie event has rules specific to that slide. These rules have been established for your safety and the safety of all other sliders and therefore must be adhered to at all times.

Please click here to view detailed rules for each slide.

At a glance:

  • The Big Wedgie: Min. 1.2m tall; Max. 110kg
  • The Just Right Wedgie: Min. 0.8m tall; Max. 50kg
  • The Little Wedgie and The Little Skidda: Min. 0.8m tall; Max. 40kg
  • The Big Chucka: Min. 1.4m tall; Max. 110kg

All rules include an understanding that all slides are for single sliders only and that multiple sliders cannot go down together at the same time (i.e. a parent is not permitted to use the slide with a child on their lap). The Big Wedgie events are only suitable for sliders who can climb the stairs and go on the slides by themselves. All sliders with special needs are asked to contact The Big Wedgie team in advance, as these special needs are assessed on a case-by-case basis.

Ticket Validity:

Each ticket is valid for the season in which it was purchased and expires on the final day of the location’s (Adelaide – Military Road, West Beach and Gold Coast – Broadwater Parklands, Southport) trade. Unused or tickets for the season in which it was purchased, or expired tickets, cannot be transferred to use during a future season.

Each ticket is valid for 1 time use and cannot be used over multiple transactions or visits. Each confirmed order is checked in, in its entirety, and as such all tickets within a confirmed order must be redeemed at the same time.

All tickets purchased online are distributed via email. The Big Wedgie will never ask customers to submit a delivery address when completing their purchase and as such no tickets will be sent via post.

Exchanges and Refunds – Standard Policy:

Please choose your tickets carefully as tickets cannot be exchanged. All purchases are final and no refunds will be issued. Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), generally there is no right to a refund or exchange.

COVID-19 Policy

In the event of a cancellation due to Australian Government COVID-19 restrictions prohibiting the event from proceeding beyond our control (until the location’s final date of trade), all ticket-holders will be informed via email of the event’s cancellation and tickets will be refunded in full within 14 days of the event cancellation. The decision to cancel will be made by The Big Wedgie based on the current State Government COVID-19 restrictions in place at the time.

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